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Friday, May 29, 2020

Issue installing PKS Enterprise 1.6.2


I'm installing PKS Enterprise 1.6.2, this is the last release for PKS Enterprise 1.6 version. After I configured using EPMC (Enterprise PKS Management Console) and I applied all changes using the wizard, I was getting the error:

May 27 17:32:04 Automator (Deploy ops-manager 2.8.5) failed: error validating Ops Manager ntp: Command error output: ntp servers provided invalid\n, error: exit status 1\n”
May 27 17:32:06 pks-mgmt-server[919]: time=“2020-05-27T17:32:06Z” level=info msg=“Update for deployment 78c21e04-4416-484f-ba1a-83d310e181c2 - Deploy ops-manager 2.8.5: state( failed) error validating Ops Manager ntp: Command error output: ntp servers provided invalid\n, error: exit status 1\n”


I found the NTP server was not reachable from OpsMan appliance. I suspect the NTP server has some type of Firewall blocking the communication.  I made some test to port 123 (NTP) from OpsMan appliance and effectively there was a communication problem.

After the security team opened the port 123 to NTP from/to PKS Floading Range the installation continue good so far. 


Regards